Telkom : Pay Your Bill Online

The link to Telkom online payment, bundled with another cathartic stream of abuse for the corporate digital abyss. Read the rest of Telkom : Pay Your Bill Online

Telkom “customer service” – a pragmatic approach

Ok, today I experienced that familiar “my internet connection just went down and now I have to penetrate the inner sanctum of incompetence to get it working again” feeling.

For the benefit of the no doubt thousands of others experiencing Telkom issues this and any other week of the year, here’s the approach that

* Got the immediate attention of Telkom employees able to solve my issue
* Allowed me to go from no line to line in a mere one-and-a-half hours Read the rest of Telkom "customer service" - a pragmatic approach