The link to Telkom online payment, bundled with another cathartic stream of abuse for the corporate digital abyss. Read the rest of Telkom : Pay Your Bill Online

Filed under: Telkom on July 29th, 2012 | 5 Comments »

Ok, today I experienced that familiar “my internet connection just went down and now I have to penetrate the inner sanctum of incompetence to get it working again” feeling.

For the benefit of the no doubt thousands of others experiencing Telkom issues this and any other week of the year, here’s the approach that

* Got the immediate attention of Telkom employees able to solve my issue
* Allowed me to go from no line to line in a mere one-and-a-half hours Read the rest of Telkom "customer service" - a pragmatic approach

Filed under: Telkom on August 8th, 2008 | 47 Comments »