Comments on: Telkom “customer service” – a pragmatic approach

By: JCS VAN ZYL T/A LEGENDS RESTAURANT

JCS VAN ZYL T/A LEGENDS RESTAURANT — Tue, 31 Jan 2012 07:08:19 +0000

Acc no 115825010001 verander die naam na NICO VAN DYK T/A LEGENDS RESTAURANT DIENS VERWYSINGS
NO 0287133029 .die besigheid het van eienaar verander.

LAAT ASB WEET OF DIE VERANDERING GEDOEN IS DANKIE MEV VAN ZYL

By: A.K.Singh

A.K.Singh — Thu, 26 Jan 2012 09:24:47 +0000

Dear Senior Telkom Director.
We had a problem with our business ADSL line and Fax not working. It technicians identified it as a Telkom line problem. We initially got through to 10212 but cut off before we could talk to a technician. I went personally to the Overport Telkom and reported the matter. The one senior coloured lady was extremely rude and later called our office also being very rude as we have 3 lines and we do not know which line is linked to the ADSL and Fax machine. She slammed the phone on me when I said we are not technicians, so how would I know. I went again to the Overport Telkom as our lines were NOT repaired for more than fourteen days and she was extremely rude and began swearing me in the presence of customers. I reminded her that I was a customer and shocked by her rudeness. She swore me again and I was literally shaking with embarrassment. How can Telkom employ such rude, arrogant people to serve customers. She MUST be reprimanded or else I will take this up with the media and expose. Our telephone number is 031-2088150. I would like some-one senior to call me please. This is unacceptable service and I am also considering charging for her crimen injuria and citing Telkom as second respondent. Please call me as I feel very aggrieved and embarassed as I am a Director of three Companies and was insulted in the presence of other customers.
Ashwin Singh
e-mail: singh.ashwin778@gmail.com

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By: manteaux moncler

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By: Ken

Ken — Wed, 14 Dec 2011 20:31:39 +0000

I’ve never seen so many prayers in a wrong place.
Complaining on this site http://www.hellopeter.com instead!
Good luck

By: JANUSHA NAIDOO

JANUSHA NAIDOO — Wed, 07 Dec 2011 17:22:45 +0000

I have been experiencing problems logging onto the internet for the past 3 weeks. I was unable to receive any help over the past week from TELKOM technicians…they simply keep me on hold on the telephone. Am I to continue paying for a service that’s not available to me???

For more information I may be contacted @ 0828268949

By: thuli

thuli — Fri, 11 Nov 2011 14:40:03 +0000

kindly e-mail cancellation forms

By: thuli

thuli — Fri, 11 Nov 2011 14:38:26 +0000

i do not want telkom line,i am sick and tired of poor service

By: TSOGANG

TSOGANG — Fri, 04 Nov 2011 07:54:46 +0000

Compliments to a job well done to technician Andre Enslin who sorted out our numerous problems over 2 months period in 15 minutes that the other technicians could for the life of them not figure out how to do their job.

By: Tony Ball

Tony Ball — Thu, 22 Sep 2011 11:06:43 +0000

Im Moving my business to a another place.
I want to keep my number and still be under telkom.